Harvard Researchers Say This Mindset Matters Most: Follow Rule of 3 Questions to Be More Likable (and Make a Better First Impression)

Three simple questions, vastly improved conversational outcomes. Our boss would walk the shop floor every Thursday afternoon. (“Mingle with the operators” was evidently on his calendar.) Here’s how those management drive-bys always went. “How’s it going?” he would ask. “Good,” I would say. “How about …

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